Learning Service Design
What are different types impacts a student Service Design project could have?
In short: contribution to the field (theoretical impact), organisational, social, environmental, business, personal, career, etc.
How can I explore more in more depth a Master Service Design topic?
In short: decompose the different parts of your topic (who, where, touchpoints, issues, etc) and then remix them to create new focused topic ideas. From there, start working topic on a few that resonate and see which one has more potential.
What's a good context for a student project using Service Design?
In short: start with a passion, find a problem to work and make it very specific. Be positively lazy: work with your network.
How can I focus my student Service Design project?
In short: Create a focused topic, for example by focusing on a specific location. Then list and remind yourself all the reasons why this topic is important to you.
How do I find a good topic for my Service Design thesis or school project?
In short: make the topic as narrow as possible. Define with whom, where and for what part of the experience.
What's a good template for giving feedback that works?
In short: up, back, forward. Feed-up: Share what's the goal. Feed-back: Share how it's going. Feed-forward: Share what's needed next to achieve the goal.
Why I love to take a break before giving a structured feedback
In short: When you want to give recommendations that really help someone move to the next steps, you sometimes need to take 5 to 10 minutes to prioritize and synthesize to find out what truly matters. Taking a break for this gives me the mental space to do it.
Why do I like remote Service Design conferences?
In short: You learn as much while being more accessible financially and also if you have kids or don't want to take a plane.
What are bachelor programs that teach Service Design?
In short: SCAD, LAUREA and Masaryk University offer BA courses in Service Design.
Can I get a Service Design university degree remotely?
In short: SCAD, MTU and the Masaryk University offer Masters and Bachelors degree in Service Design fully remote.
What are interesting conferences focused on Service Design?
In short: ServDes, Service Design in Government and the SDGC
What are podcasts focused on Service Design?
In short: Service Design Show, Power of Ten and Service Design Podcast
Where can I find a Service Design mentor or coach?
In short: ADPlist is a community of design mentors that I highly recommend. Rebecca Horton offers Service Design coaching and Andy Polaine design leadership coaching great for Service Design professionals who became managers.